Thank you for shopping with essentialtracksuits.com! If you’re not completely satisfied with your purchase, we offer exchange policy on eligible items.
Eligibility for Exchanges
- Items must be unused and in original condition with tags attached.
- Returns must be made within 14 days of delivery.
- Sale items, accessories, and underwear are not eligible for exchanges.
How to Exchange
- Contact us at [email protected] with your order number and item details.
- We’ll send you approval and instructions for the exchange.
- Return the item using our provided shipping label (return shipping cost is the customer’s responsibility).
- Once received and approved, we’ll process your exchange.
Damaged or Defective Items
- If your item is damaged or defective, please contact us within 14 days of receiving it for a free exchange policy.
Processing Time
- Exchanges are processed within 7 business days after receiving the returned item.
- You’ll receive a tracking number for your exchanged item.
International Exchanges
- Return shipping fees for international exchanges are the customer’s responsibility.
- Customs, taxes, or other fees may apply on exchanges.
Contact Us
For any questions or assistance, please reach out to us at:
Email: [email protected]